2023 Ram 1500 for Sale in Salisbury, MD
2023 Ram 1500 shown above with optional features.
Grab your to-do list and get ready to accomplish each item with the help of the 2023 Ram 1500. This capable pickup truck provides exceptional power, affordability, and some of the latest technology features. Contact Pohanka Automotive Group to learn more!
Technology
This iteration has been labeled by Ram as the most advanced Ram 1500 ever1. One test drive in Salisbury is all it will take to be impressed by the technology features for entertainment, safety, and performance. An available 12-inch Digital Cluster is one of the new upgrades, revolutionizing the way you follow turn-by-turn navigation, check your speed, monitor driving dynamics, and more. It has color 3D graphics for maximum visibility and steering wheel buttons to toggle between display options. That’s just the beginning, as the available Head-Up Display can project information such as current speed, posted speed limit, and alerts for an incoming call right in your line of sight. Or, perhaps you’ll check the available 12-inch vertical touchscreen in the center stack to see your next exit on I-13. It has TomTom Navigation plus smartphone connectivity for music apps and more.
Capability
The power and capability of the Ram 1500 is nothing new, but we still want to highlight what you can expect from the 2023 Ram 1500. For those who have a boat they enjoy taking out to the Atlantic or a large travel trailer for exploring the East Coast, there’s plenty of muscle to accommodate with the 12,750-lb. maximum towing capacity2. When you need to load up the truck bed with gear or supplies, the high-strength steel frame allows for a 2,300-lb. maximum payload capacity. Or maybe you are looking to leave paved highways behind and conquer rugged terrain. If that’s the case, trim levels such as the Rebel® and TRX feature options such as a lifted suspension for higher ground clearance and 4x4 systems.
Engine Options
Customize the Ram 1500 for your needs in Salisbury with one of four different powertrains. We’ll start with the classic 3.6L Pentastar® V6 engine with eTorque that comes standard on many of the starting trims. It provides great power for your budget with 305-hp, 273 lb.-ft. of torque, and 7,730-lb. maximum towing capacity2. The 3.0L EcoDiesel V6 engine is available for those who prefer diesel fuel, hitting strong numbers at 260-hp, 480 lb.-ft. of torque, and 9,600-lb. maximum towing capacity2. Taking advantage of that maximum towing capacity we mentioned above is accomplished with the available 5.8L HEMI® V8 engine with eTorque. Last, but not least, is the awe-inspiring 6.2L Supercharged HEMI® V8 engine. Only available with the Ram 1500 TRX, this engine races to the head of pack with 702-hp, 650 lb.-ft. of torque, and a top speed of 118 MPH.
How Much Can the Ram 1500 Tow?
- The 2023 Ram 1500 has a 12,750-lb. max towing capacity when properly equipped
Crash-Test Ratings
2023 Ram 1500 Crew Cab PU/CC 4WD
Overall |
|
Front Crash Overall |
|
Front Crash Driver |
|
Front Crash Passenger |
|
Side Crash Overall |
|
Side Barrier Overall |
|
Side Barrier Driver |
|
Side Barrier Passenger |
|
Side Pole Driver |
|
Side Combined Front |
|
Side Combined Rear |
|
Rollover |
|
Current Inventory
There are currently no 2023 Ram 1500 4x4 Laramie 4dr Crew Cab 5.6 ft. SB Pickup for Sale in inventory
Disclaimer
Published price subject to change without notice to correct errors and omissions or in the event of inventory fluctuations. Vehicles may be in transit to dealer. Vehicle offers/prices & internet price quotes valid for 48 hours from initial posting date, subject to change by dealer/manufacturer without notice. All prices exclude taxes, title, license, and dealer processing fees of $989.00 (Virginia); $800 (Maryland, not required by law); $225.00 (Texas); Pohanka Lexus Lease Acquisition fee: $795.00. All prices include destination fees except Pohanka Hyundai of Salisbury. Sale prices may include all applicable rebates and incentives. Some prices including rebates may require financing through the manufacturer and are therefore subject to credit approval through participating lender. Dealer installed options are additional.
Vehicle photos may not match exact vehicle. Stock photo colors, options and trim levels may vary. Please call to confirm availability status. We make every effort to provide accurate information but please verify options and price with management before leasing or purchasing a vehicle. Dealers are not responsible for typographical errors. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit through participating lender.
ACCOLADES:
*World’s Largest Acura Dealer based on 2004-2024 AHM New Acura Volume Sales.
*Pohanka Lexus #1 New Car Sales Leader & #1 L/Certified Dealer for DC Metro, MD, VA based on 2024 Lexus Sales.
*Honda of Chantilly #1 Honda Volume Dealer in DC Metro Area Based on 2024 Honda New Car Volume Sales District 6A.
EPA MILEAGE ESTIMATES
*Based on model year EPA mileage estimates. Use for comparison purposes only. Your mileage will vary depending on how you drive and maintain your vehicle, driving conditions and other factors. The EPA may be in the process of revising mileage estimates on certain vehicles. For the most current information please visit https://fueleconomy.gov.
* Government 5-Star Safety Ratings are part of the National Highway Traffic Safety Administration (NHTSA) New Car Assessment Program. NHTSA's 5-Star Safety Ratings help consumers make smart decisions about safety when purchasing a vehicle. The 5-Star Safety Ratings program evaluates how vehicles perform in crash tests. NHTSA conducts frontal, side and rollover tests because these types account for the majority of crashes on America's roadways. For specific details on any vehicle, visit https://www.nhtsa.gov/ratings.
Additional Vehicle Information
- Features
- Specs
- Packages
Features
Features
- Safety
- Technology
- Mechanical
- Exterior
- Interior
- Comfort
Safety
Safety
Rearview monitor | in dash |
Pre-collision warning system | audible warning, visual warning |
Check rear seat reminder | |
Automatic emergency braking | front |
Child safety door locks | |
Child seat anchors | LATCH system |
Camera system | rearview |
Impact sensor | alert system |
Crumple zones | front |
Airbags
Airbag deactivation | occupant sensing passenger |
Side airbags | front |
Front airbags | dual |
Side curtain airbags | front, rear |
Security
Anti-theft system | alarm, vehicle immobilizer |
Power door locks | anti-lockout, auto-locking |
Mirrors
Side mirrors | integrated turn signals, heated, driver side auto-dimming |
Side mirror adjustments | power, reverse gear tilt, power folding |
Technology
Audio System
Radio | voice operated, touch screen display, AM/FM, HD radio |
Auxiliary audio input | Bluetooth, jack, USB, iPod/iPhone |
Antenna type | diversity, mast |
Subwoofer | 1 |
Total speakers | 8 |
Radio data system | |
Speed sensitive volume control | |
Surround sound | |
Satellite radio | SiriusXM |
Telematics
Electronic messaging assistance | with read function, voice operated |
Wi-Fi | hotspot |
Smart device app function | vehicle location, lock operation, horn/light operation, engine start |
Driver assistance app | roadside assistance |
Smart device app compatibility | SiriusXM Guardian |
Navigation data | send destination to vehicle, real time traffic |
Wireless data link | Bluetooth |
Hands-free phone call integration | voice operated |
Navigation system | touch screen display, voice operated |
In Car Entertainment
Infotainment | Uconnect |
Connected in-car apps | SiriusXM Travel Link, Google POIs, Google search, app marketplace integration |
Smartphone integration | Apple CarPlay, Android Auto |
Infotainment screen size | 8.4 in. |
Instrumentation
Customizable instrument cluster | |
Instrument cluster screen size | 7 in. |
Clock | |
Powertrain hour meter | |
Gauge | tachometer |
Compass | |
Digital odometer | |
External temperature display | |
Multi-function display | |
Fuel economy display | MPG, range |
Warnings and reminders | low oil level, low fuel level, maintenance due |
Trip odometer |
Mechanical
Brakes
Rear brake diameter | 14.8 |
Front brake diameter | 14.9 |
Rear brake type | ventilated disc |
Brake drying | |
Front brake width | 1.18 |
Emergency braking preparation | |
Front brake type | ventilated disc |
Braking assist | |
Electronic brakeforce distribution | |
ABS | 4-wheel |
Power brakes | |
Electronic parking brake | auto off |
Rear brake width | 0.87 |
Suspension
Front suspension classification | independent |
Rear suspension type | multi-link |
Rear suspension classification | solid live axle |
Rear spring type | coil |
Front stabilizer bar | |
Rear stabilizer bar | |
Front spring type | coil |
Suspension control | frequency selective |
Rear shock type | twin-tube gas |
Front struts | |
Front suspension type | upper and lower control arms |
Front shock type | twin-tube gas |
Drivetrain
4WD type | part time |
4WD selector | electronic hi-lo |
Axle ratio | 3.21 |
Stability and Traction
Stability control | |
Traction control | |
Hill holder control | |
Roll stability control | |
Trailer stability control |
Towing and Hauling
Pickup bed cargo management | tie-down anchors |
Auxiliary transmission fluid cooler | |
Trailer hitch | Class III |
Trailer wiring | 4-pin, 7-pin |
Engine
Battery saver | |
Auxiliary oil cooler | |
Battery | maintenance-free |
Battery rating | 730 CCA |
Emissions | 50 state |
Exterior
Exterior Features
Active grille shutters | |
Tailgate | power locking, removable, lift assist |
Door handle color | black |
Pickup bed light | , tailgate illumination |
Mirror color | chrome |
Grille color | chrome, chrome surround |
Headlight bezel color | chrome |
Rear bumper color | chrome |
Front bumper color | chrome |
Window trim | black |
Lights
Daytime running lights | LED |
Front fog lights | |
Taillights | LED |
Exterior entry lights | puddle lamps, approach lamps |
Headlights | auto delay off, auto on/off, halogen |
Tires and Rims
Wheels | aluminum alloy |
Tire type | all season |
Spare tire mount location | underbody |
Spare wheel type | steel |
Tire Pressure Monitoring System | |
Spare tire size | full-size |
Windows
Front wipers | variable intermittent |
Power windows | safety reverse |
Rear privacy glass | |
Solar-tinted glass | |
Laminated glass | acoustic windshield |
Interior
Seats
Passenger seat power adjustments | 4-way power lumbar, height, 8, reclining |
Driver seat power adjustments | height, 8, 4-way power lumbar, reclining |
Driver seat | ventilated, heated |
Passenger seat | heated, ventilated |
Rear headrests | 3, adjustable |
Front headrests | 2, adjustable |
Front seat type | 40-20-40 split bench |
Rear seat type | 60-40 split bench |
Upholstery | leather-trimmed |
Rear seat folding | folds up |
Seatbelts
Seatbelt pretensioners | front |
Seatbelt force limiters | front |
Emergency locking retractors | rear, front |
Seatbelt warning sensor | front |
Rear seatbelts | 3-point |
Front seatbelts | 3-point |
Steering
Turns lock-to-lock | 3.1 |
Steering ratio | 16.3 |
Comfort
Convenience Features
Power outlet(s) | USB front, USB-C front, USB rear, USB-C rear, 115V rear, 12V front, 115V front |
Cupholders | front, rear |
Memorized settings | 2 driver, adjustable pedals, driver seat, side mirrors, audio system |
Steering wheel | tilt and telescopic |
One-touch windows | 2 |
Reading lights | front, rear |
Cruise control | |
Power steering | |
Multi-function remote | panic alarm, proximity entry system |
Power windows | lockout button |
Footwell lights | |
Overhead console | front |
Steering wheel mounted controls | audio, cruise control, phone, multi-function, voice control |
Universal remote transmitter | garage door opener |
Adjustable pedals | power |
Push-button start | |
Vanity mirrors | dual illuminating |
Assist handle | rear, front |
Remote engine start | |
Rearview mirror | auto-dimming |
Storage | front seatback, under rear seats, door pockets, accessory hook, in seat cushion |
Capless fuel filler system |
Comfort Features
Floor mat material | carpet |
Dash trim | alloy |
Shift knob trim | alloy |
Heated steering wheel | |
Armrests | rear center folding with storage, front center |
Steering wheel trim | leather |
Door trim | alloy |
Floor mats | rear, front |
Floor material | carpet |
Door sill trim | chrome |
Air Conditioning
Front air conditioning | automatic climate control |
Front air conditioning zones | dual |
Rear vents | second row |
Air filtration |
Specs
Specs
Drive Type
Drive Type | 4X4 |
4WD Hub Type | Pushbutton Hubs |
Seating
Standard Seating | 6 |
Max Seating | 6 |
Head Room (front) | 40.9 in |
Head Room (rear) | 39.8 in |
Hip Room (front) | 63.4 in |
Hip Room (rear) | 63.4 in |
Shoulder Room (front) | 66 in |
Shoulder Room (rear) | 65.7 in |
Leg Room (front) | 40.9 in |
Leg Room (rear) | 45.2 in |
Seating Rows | 2 |
Truck Specifications
Bed Length | 67.4 in |
Max Payload | 1840 lbs |
Measurements of Size & Shape
Length | 232.9 in |
Width | 82.1 in |
Width (without mirrors) | 82.1 in |
Height | 77.6 in |
Wheelbase | 144.6 in |
Ground Clearance | 8.2 in |
Angle of Approach | 19 degrees |
Angle of Departure | 24.9 degrees |
Track Width (front) | 68.5 in |
Track Width (rear) | 68.1 in |
Break-over Angle | 19.5 degrees |
Measurements of Weight
Gross Vehicle Weight Rating | 6900 lbs |
Gross Vehicle Weight Range | 6001-7000 lbs |
Curb Weight | 5055 lbs |
Gross Combined Weight Rating | 11900 lbs |
Base Towing Capacity | 6370 lbs |
Max Towing Capacity | 11200 lbs |
Performance Specifications
Turning Circle | 46.2 ft |
Fuel Tanks
Fuel Capacity | 26.0 Gallons |
Wheels and Tires
Front Tire Type | 275/65R18 |
Front Wheel Diameter | 18.0 x 8.0 in |
Rear Tire Type | 275/65R18 |
Rear Wheel Diameter | 18.0 x 8.0 in |
Interior Dimensions
Passenger Volume | 132.4 cu ft |
Packages
14 Packages Available
Includes engine block heater and winter front grille cover.
Includes 4 adjustable cargo tie-down hooks, pickup box lighting, deployable bed step, and spray in bedliner.
Includes 20 x 9 premium painted wheels with 275/55R20 OWL all-season tires, sport performance hood, body color door handles, body color front and rear bumpers, body color grille surround, power folding heated body color exterior mirrors, black interior accents, front heated and ventilated leather-trimmed bucket seats, 8-way power adjustable front seats with power lumbar, driver seat with memory, front seatback map pockets, rear 60/40 split folding seat, full length upgraded floor console, and heated steering wheel.
Includes vehicle with standard equipment, 3.6L V6 Pentastar eTorque engine rated at 305hp @ 6400 rpm and 269ft. lbs @ 4800 rpm, belt-drive motor generator unit, 48-volt hybrid battery with .43 kWh capacity, auto start/stop, and 8-speed shiftable automatic transmission.
Includes vehicle with standard equipment, 5.7L V8 HEMI eTorque engine with Multi-Displacement System rated at 395hp @ 5600 rpm and 410ft. lbs @ 3950 rpm, heavy duty engine cooling, belt-drive motor generator unit, 48-volt hybrid battery with .43 kWh capacity, auto start/stop, 8-speed shiftable automatic transmission, dual exhaust with bright tips, HEMI badge, and active noise-control system.
Includes vehicle with standard equipment, 3.0L V6 EcoDiesel engine rated at 260hp @ 3600 rpm and 480ft. lbs @ 1600 rpm, heavy duty engine cooling, 250 amp alternator, 800 amp maintenance free battery, 8-speed shiftable automatic transmission, thermal rear axle management system, dual exhaust with bright tips, EcoDiesel badge, and lower active grille shutters.
Includes all terrain tires, full size spare tire, electronic locking rear axle, hill descent control, HD shock absorbers, underbody skid plates, front tow hooks, off road decals, and off-road info pages.
Includes adaptive cruise control w/stop and go, lane departure warning, lane keep assist, parallel and perpendicular park assist w/ stop, surround vision camera system, pedestrian emergency braking, and automatic high beam headlamp control.
Includes 22 x 9 forged aluminum wheels with 285/45R22XL BSW all-season tires, sport performance hood, body color door handles, body color front and rear bumpers, dark grey grille, black tubular side steps, black exterior badges, black headlamp bezels, dual exhaust with black tips, power folding heated black exterior mirrors, black interior accents, front heated and ventilated leather-trimmed bucket seats, 8-way power adjustable front seats with power lumbar, driver seat with memory, front seatback map pockets, rear 60/40 split folding seat, full length upgraded floor console, and heated steering wheel.
Includes head-up display, rearview auto-dimming digital display mirror, and LED CHMSL lamp.
Includes 3.92 axle ratio, cold air intake system, passive cold end exhaust, sport performance hood, G/T decal, leather/vinyl front ventilated bucket seats, 8-way power adjustable front seats with power lumbar, driver seat with memory, recline 60/40 split folding seat, leather-wrapped shift knob, leather-wrapped steering wheel with shift control, front and rear off-road rubber floor mats, G/T interior theme, and bright pedal kit.
Includes 20 x 9 premium painted wheels with 275/55R20 all-season tires, body color front and rear bumpers, body color grille surround, power folding heated body-color exterior mirrors with supplemental signals and courtesy lamps, chrome tow hooks, power running boards, dual-pane panoramic sunroof with power sliding glass front panel and fixed glass rear panel, power sunshade, dual LED reading lamps, and trailer brake controller.
Includes UConnect with 12.0 inch touch screen display, Apple Carplay, Android Auto, AM/FM radio, HD radio, integrated voice command with Bluetooth, media hub with USB and auxiliary audio inputs, GPS navigation, SiriusXM 360L satellite radio with Traffic Plus, Travel Link and Guardian, off-road info page, blind-spot monitoring with trailer coverage and rear cross path detection, ParkSense front and rear park assist system w/stop, automatic high beam headlamp control, LED reflector headlamps, LED fog lamps, rain-sensitive windshield wipers, power sliding rear window with defroster, remote tailgate release, front and rear door accent lighting, second row in-floor storage bins, and electronic shift on demand transfer case.
Includes UConnect with 12.0 inch touch screen display, Apple Carplay, Android Auto, AM/FM radio, HD radio, integrated voice command with Bluetooth, media hub with USB and auxiliary audio inputs, GPS navigation, SiriusXM 360L satellite radio with Traffic Plus, Travel Link and Guardian, Harman Kardon 19 speaker audio system with 900 watts and subwoofer, off-road info page, blind-spot monitoring with trailer coverage and rear cross path detection, ParkSense front and rear park assist system w/stop, automatic high beam headlamp control, LED reflector headlamps, LED fog lamps, rain-sensitive windshield wipers, power sliding rear window with defroster, remote tailgate release, front and rear door accent lighting, rear underseat compartment storage, second row in-floor storage bins, and electronic shift on demand transfer case.
Testimonials
“ When I first called I wasn't sure if I would use this dealership. The lady I spoke with about the Corvette didn't want to give me a price on the car and was pressuring me to come to the dealership. However, she did a great job pivoting when she knew I wasn't coming in. She put me in touch with Johana, your Corvette expert. Johana was amazing from the start. We talked price over the phone and he gave me the rundown of no fees other than taxes, title, and doc fee. He answered all my questions about the car and you could see he really cared about the buying experience. Then when it came time to finance the car I met Steve. Steve was also great. He was kind and there was no pressure to buy the add-ons. He presented them and explained them all, but he never tried to force it on me. I felt like I was making the choices on what I wanted. It's this experience that will have me come back again. I'm glad I didn't give up after the initial call. ”
“ Jonah was amazing and super helpful! ”
“ Adam in customer service was very helpful. My car had issues and they were able to get back to me in a day. He was able to get me in even though they had multiple customers. Was able to get my car back quick. ”
Typical stellar performance in the Pohanka service
“ Typical stellar performance in the Pohanka service department. We received state inspection and tire balance and rotation. In and out quickly! Thank you! ”
“ Mr Juan, Mr Hunter, Mr Muhammad Khan was amazing to complete the deal smoothly ”
“ Five star service. ”
“ Informative and timely, best service department in the area ”
“ Just bought my first car, a 2021 Lexus ES 350, from Sachin, and the experience couldn’t have been better. The process was super quick and I was in and out in no time with the car titled and registered. Sachin made everything so easy, and I felt confident every step of the way.The car is amazing—smooth to drive, comfortable, and has all the features I wanted. Big thanks to Sachin for making my first car-buying experience such a great one! ”
“ Bryant in the service department was excellent at communication from start to finish. Haven't had service that excelled this much from a dealer in a long time! Recommended A+++ ”
“ Had unusual incident with my Bolt EUV..driving along 495 near Tysons when I ran over a pylon after someone cut over divider between express and regular lanes sent it into lane I was in. Truck had no problem avoiding but it did get caught underneath my car. Had to drive like that till got to a place to be able to pull over to dislodge. Decided to bring here to have undercarriage checked. Gentleman that checked me in was very understanding of my issue and said absolutely they would check out. Luckily all ok but did throw off alignment so they did do that. Was great being able to walk in and wait as was nervous driving...did have to wait awhile but peace of mind worth it. So thank you to service department. ”
“ I recently purchased a Chevy Silverado, and I couldn’t be happier with the experience. Jonah was absolutely fantastic to work with. From the moment I walked into the dealership, he made the process smooth and stress-free.He was incredibly understanding of my needs and went above and beyond to ensure everything was convenient for me. He explained everything thoroughly, answered all my questions with patience, and never once made me feel pressured. His professionalism, combined with his friendly demeanor, made the entire experience enjoyable.If you’re in the market for a vehicle, I highly recommend reaching out to Jonah you’ll be in great hands! ”
“ Overall It was a great experience and everything was squared out in an hour to 90 minutes. Even though I'm 600 miles away to take this delivery, they made this process smooth and easy. ”
“ I had great customer service experience and I always take my car there to make sure my car is getting what it needs. They even provide uber if needed. Thank you Adam for taking care of me and my car. ”
“ Excellent service from the staff. Especially great service from Bryant. 100% recommend great work. ”
“ Outstandingt ”
“ It was great working with the staff at Pohanka Chevrolet! They do everything they can to make the customer happy with their purchase. We worked with Jonah and he was great about accommodating our many needs with our new 2025 Tahoe! ”
“ Great service. Bryant was exceptional. Highly recommend. ”
“ Proud new owner of a Z71 Tahoe, with every spec we were looking for. Thank you to Jonah for making this happen! The process was smooth and efficient; Jonah was quick with communication and we’d be happy to work with him again. ”
“ Great experience…Tate was an excellent service provider. ”
“ Great service at your facility. My Don recommended your service to me. ”
“ Great service ”
“ Great experience! ”
“ Made the trip to Pohanka to look at a few of the new vehicles on the lot. I was met by Sachin, one of the sales consultants. Sachin listened to my needs, was very knowledgeable on the features of the car and offered great insight into and vehicle. There was no sales pressure and Sachin made the process easy to purchase the vehicle! Definitely would recommend Sachin and Pohanka Chevrolet if you are looking for a new ride. ”
“ We were stuck in Virginia and needed to get to New Jersey in our car would not start. I called up the dealership and they said bring it in right away and they took care of it. Very pleased. Very pleased with their service department on the prompt action they took. We would recommend them to anyone. ”
“ First time getting service from this brand at Pohanka. Made appointment online. Logged in quickly and on time by Jeffrey. He gave me a completion time estimate window, which they beat. They kept all their promises about first-time free tire rotation and manufacturer safety checks, complimentary car wash, and free state inspection. Couldn’t have been better. One-time free oil change was a moot point for my Bolt EUV :-) ”
“ All of the work was done as expected and in the forecasted time-frame. When I went to pay, a discount had been applied to the quoted price that saved me $70. ”
“ Recently came in looking at the 2024 silverado's, I was very fortunate to have Jonah kemp. Very professional and easy to talk with and very clear on the ins and outs of the truck and the process of the dealership. Jonah and the entire Chevrolet team were absolutely the best in helping me with any additional questions I had and more importantly through the entire process there was never any pressure into buying, but did everything in their power to get me the truck I was looking for and they absolutely crushed that goal. I absolutely LOVE my 2024 silverado and would absolutely recommend the location and Jonah to anyone and everyone. ”
“ Waiting area was comfortable ”
“ Great 10/10. Repeat customer! ”
“ Always receive a sweet loaner and excellent service at Pohanka dealerships. ”
I initially never got a call back for updates on the
“ I initially never got a call back for updates on the service of my vehicle, I had to call, to find the work needed after 20:00. The vehicle was looked at 17:00. I knew this because my alarm on my vehicle sends updates, like if my vehicle was moved. What saved you, the dealership from a bad review, one Christian, service adviser, kept me updated. Thanks. ”
“ I initially never got a call back for updates on the service of my vehicle, I had to call, to find the work needed after 20:00. The vehicle was looked at 17:00. I knew this because my alarm on my vehicle sends updates, like if my vehicle was moved. What saved you, the dealership from a bad review, one Christian, service adviser, kept me updated. Thanks. ”
“ I love the promptness of service, always a friendly staff associate to greet you! Going forward calling an update on vehicle would go a long way. My car was @ dealership Friday before Christmas to Tuesday Christmas Eve, before I knew the results of diagnostic report & estimates, I was never called. I missed a week of work & if I hadn’t kept calling it could have been another week. ”
“ Long story. Sales manager chose to sell a truck that I had put a deposit on. Did not tell salesman nor me until I had driven 40 miles to take possession. Replacement next day but not equivalent. Price adjusted for factory option not included in Replacement. Sales manager would not approve compensation for dealer options provided in original truck. Only reason 3 stars and not 2 is the sales guys were great and I do like the truck. Sales management really left a bad taste. I should have walked away from the deal.Follow up: The sales manager has reached out to me with promises of looking into my issues. ”
“ Very average dealership. Attentive when they sense an opportunity to close a deal. Once that is done, you had better be all 100% done otherwise, you will wait a while to get any communication. Bought a car from them. Minor work was needed. Key also needed some fixing. I'm the one who has to keep following up with them. They told me they're swamped (aka, we are too busy for to think about you right now. Compared with the abundance of communication we got when we first expressed interest in one of their cars, we feel justified in giving a 2.5 - 3 rating. ”
“ Picked up my car after general maintenance. The guy who pulled up my car after I paid didnt even acknowledge me and walked away with my key . He only walked back because I said I wanted to make sure of something. My oil reading wasn't reset even though the receipt confirmed an oil change. He said, "I don't know why it's not reset. I wasn't the original advisor." He was really defensive about it as if I was accusing him of something when all I was looking for was for it to be reset. He did reset it & I would have done it myself if I'd known how. His attitude was really juvenile and off-putting. It's also not the 1st time that my oil reading hasn't been reset and it makes me wonder if the oil is even really being changed. ”
“ My family has ONLY bought vehicles from here for 30+ years, and ONLY has had them serviced and inspected here, knowing it will be more expensive, but loyalty goes both ways, right? I've watched this for the last 20 odd years and have expressed my disapproval. Now that my mother is divorced and coming in alone, they take advantage of her. Will not be coming back. $65 for a tag light and no more car washes... When folks spend $5k plus on new and "factory" maintained vehicles, just because you say they need it. ”
“ Horrible experience. I hate that there are no appointments for service. But on top of that, our rep failed to update us when our car was done and was OOO the next day. Take your time off but don’t leave me in the lurch when you said you’d let me know. I didn’t get a printed quote initially which also felt scammy. And when they called to give me an update, there was talk of an extra charge to remove locking nuts from our wheels? I asked to be provided with the nuts they removed and was not. When I went to retrieve my car after calling the dealership Twice, the cashier didn’t have my paperwork and there was a question if my vehicle was even ready (after I was told it was). THEN I had to wait for them to locate the old tire they replaced so I wouldn’t be charged extra. How am I responsible financially for something you lost? All in all, it took me 30 mins to pick up my car and was an all around crappy experience. Stay away if you can. ”
Service was horrible.
“ Service was horrible. There was no communication from the service tech during the repair. My car sat for 3 days before anyone looked at it. I had to keep calling to get updates and was mislead during the while process. My car was there for a whole month and I was told I didn't qualify for a loaners vehicle. ”
1 Based on standard and available features offered.
2 When properly equipped. Contact dealer for details.
“ The sales team was knowledgeable and kind. The process was easy and we drove home in our new car the same day! Thank you to Jack for all the support! ”